Last updated: August 20, 2026
Welcome to shandells.com (the “Site”), operated by Shandell’s (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Site and any products you purchase from us. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Eligibility
You must be at least 18 years old, or the age of majority in your state, to place an order on the Site. By using the Site, you represent that you meet this requirement.
2. Products and Pricing
We make every effort to display our products and their prices accurately. However:
Colors, materials, and details may vary slightly from what is shown due to differences in displays or manufacturing.
We reserve the right to correct any errors in pricing or product descriptions, even after an order has been placed, and to cancel any order affected by such an error.
All prices are listed in U.S. dollars unless otherwise stated and are subject to change without notice.
Product availability is not guaranteed until your order is confirmed.
3. Orders and Payment
By placing an order, you confirm that the payment and shipping information you provide is accurate and that you are authorized to use the payment method provided. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing or availability, or violation of these Terms. If your order is canceled after payment, you will receive a full refund.
4. Shipping
All orders are shipped in accordance with our [Shipping Policy], which is incorporated into these Terms by reference. Shipping times are estimates and not guaranteed; we are not responsible for delays caused by carriers or events outside our control.
5. Returns and Refunds
Returns, exchanges, and refunds are handled according to our [Refund Policy], which is incorporated into these Terms by reference.
6. Account Registration (if applicable)
If the Site allows you to create an account, you are responsible for maintaining the confidentiality of your login information and for all activity under your account. Notify us immediately of any unauthorized use of your account.
7. Acceptable Use
When using the Site, you agree not to:
Use the Site for any unlawful purpose or in violation of any applicable local, state, or federal law.
Attempt to gain unauthorized access to the Site, our systems, or other users’ accounts.
Interfere with or disrupt the operation of the Site or servers/networks connected to it.
Use automated means (bots, scrapers, etc.) to access or collect data from the Site without our written permission.
Post or transmit any content that is unlawful, harassing, defamatory, or infringes on the rights of others.
We reserve the right to suspend or terminate your access to the Site at our discretion if we believe you have violated these Terms.
8. Intellectual Property
All content on the Site — including text, graphics, logos, images, product designs, and software — is the property of Shandell’s or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.
9. User-Submitted Content (if applicable)
If the Site allows you to submit reviews, comments, photos, or other content, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display that content in connection with the Site and our marketing. You represent that any content you submit is your own and does not violate any third party’s rights.
10. Third-Party Links
The Site may contain links to third-party websites. We do not control and are not responsible for the content, policies, or practices of any third-party sites. Visiting linked sites is at your own risk.
11. Disclaimer of Warranties
The Site and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.
12. Limitation of Liability
To the fullest extent permitted by law, Shandell’s shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of the Site or products purchased from us. Our total liability for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid for the product(s) giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless Shandell’s, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your violation of any rights of a third party.
14. Governing Law and Disputes
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in Massachusetts, and you consent to the personal jurisdiction of those courts.
15. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent changes. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and Shandell’s regarding your use of the Site.
18. Contact Us
If you have any questions about these Terms, please contact us at:
Shandell’s Email:susan@shandells.com Website: shandells.com